PURPOSE:

A fleet manager is responsible for the safe and efficient operation of a company’s fleet of vehicles, also known as a traffic manager or transport supervisor, is responsible for managing the distribution of goods and services in a supply chain, Also known as a transportation officer, logistics coordinator, or transportation coordinator, manages the transportation of people, supplies, or tools. Also frequently has to negotiate plans with other departments.

CONTEXT:

The goal of the company is to maximise shareholders’ profits. Sound fiscal management is critical towards the achievement of the goal

RELATIONSHIPS:

§ Reports to the Transportation Manager

§ Establishes strong working relationships with HODs and other colleagues

§ Excellent working relationships with reports to instruct, guide, coach and motivate.

§ Excellent relationships with customers and suppliers and drivers.

DECISION MAKING AUTHORITY:

Refer to the Chart of Authority

NEED TO KNOW

• Transportation planning: Organizing, directing, and controlling the transportation of goods.
• Shipping documentation: Arranging shipping documentation and overseeing the schedule, dispatch, and tracking of goods
• Transportation rates: Setting transportation service rates and performance indicators
• Negotiation: Negotiating with carriers, warehouse operators, and insurance company representatives
• Budget control: Controlling the departmental budget

KEY PERFORMANCE INDICATORS (KPIS)

1. Fuel efficiency

Measures the performance of vehicles on the road.

2. On-time delivery

The ratio of orders shipped on or before the shipping date. This metric helps measure supply chain quality and performance

3. Order accuracy

An important KPI because customers will likely lose trust in a company if they receive the wrong item

4. Delivery time

The time of delivery can be worked out by averaging the total time taken to complete every order, within the span of a single day

5. Vehicle performance

Includes the number of owned vehicles, vehicle service quality, validity of transport documents, empty distance travelled, loaded distance travelled, total cost of ownership, and failure rate

· 6. Fuel efficiency: A vehicle’s fuel efficiency is a key KPI because it directly affects a fleet’s operational costs.

· 7. Vehicle utilization: This KPI measures the value each vehicle adds to the business. It can be measured by the number of miles traveled or loads moved in a day.

· 8. Vehicle replacement: Tracking how much is spent on replacing vehicles helps set a realistic budget for maintaining a fleet.

· 9. Parts inventory and use patterns: Tracking these can help identify maintenance needs and plan for future repairs or replacements.

· 10. Idle time fuel consumption: This is a fleet management metric to track.

· 11. Mileage: This is a fleet management metric to track.

· 12. Average repair time: This is a fleet management metric to track.

· 13. Vehicle downtime: This is a fleet management metric to track.

· 14. Total cost of ownership: This is a fleet management metric to track.

· 15. Vehicle operational life: This is a fleet management metric to track

QUALIFICATIONS:

SKILLS AND KNOWLEDGE:

§ Knowledge of transportation laws and regulations

§ Strong analytical and problem-solving abilities

§ Excellent organizational and time management skills

§ Customer service skills

§ Business management skills

§ Leadership skills

§ Knowledge of transport methods, costs, and benefits

§ Ability to work well with others

§ Excellent verbal communication skills

§ Being thorough and paying attention to detail.

EXPERIENCE:

10 years’ experience in a transportation and logistics position in a medium to large business firm.