lisah nyika

  • Front Office, Reservations, Management
  • Food and Hospitality
  • Member Since, May 24, 2023

About lisah nyika

  • Academic Level Diploma
  • Industry Hospitality

Skills

Experience

  • Chitova's Guestlodge2018 - Present

    Guestlodge Manager

    1. Hiring and training staff and monitoring staff performance to ensure that guesthouse standards are met accordingly. 2. Inspect guest rooms, kitchen,sitting area, and grounds for cleanliness to ensure that the guesthouse standards for guest services,health, and safety are met. 3. Managing the room rates and budgets of the guesthouse. 4. Answer questions from guests about guesthouse services and to keep track of how much money the guesthouse facility is making and also manage the supplies needed for guest needs . 5. Communicating with guests from the moment they make a booking, welcoming them day of arrival, dealing with any complaints and making sure to resolve them.

Languages

English
Proficient