About Mariana Kisasi
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Academic Level Degree Bachelor
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Industry Management
Skills
Experience
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National Social Security Fund (NSSF)2021 - 2021
Customer service representative (Volunteer)
a. Wrote and submitted reports on organization trends. b. Registered the members and collected the contribution from customers. c. Received calls, managed complaints, and answer customer requests. d. Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
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National Health Insurance Fund (NHIF)2022 - 2022
Claims Officer (Fieldwork & Intern)
a. Received and compiled information from different facilities and prepared various respective reports. b. Settled and reviewed records supporting documentation on claims. c. Distributed creative assets for review and driving the collection of feedback. d. Setting up review processes for different clients. e. Monitoring performance of service providers to ensure timely submission of report s without compromising on quality. f. Ensured that the marketing, advertising, and sales content follows the strict rules, standards, and laws that are in place to protect consumers and their data. g. Provided claiming forms and documents to healthcare providers. h. Worked closer with doctors and senior claims officers in the organisation to improve filing the insurance claims.
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Procentric Investment Limited2023 - Present
Tender Assistant and Administrator
a. Assist in organizing and maintaining tender documents are up-to-date and readily accessible. b. Communicate with internal teams and external partners involved in the tendering process. c. Track and manage deadlines and ensure timely submission of tenders. d. Prepare reports and documentation for tender submissions and review documents to confirm adherence to tender conditions. e. Ensure compliance with tender requirements and guidelines. f. Research tender opportunities and gather relevant information for bids. g. Maintain and update tender databases with accurate information. h. Support the overall tender submission process and assist in the preparation of tender proposals and bids. i. Adhere to data protection regulations and internal policies regarding confidential data.