About Nelson Nkurlu
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Academic Level Degree Bachelor
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Industry Other Industry
Experience
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Sunking Solar Company2022 - Present
Customer Service Exexutive
-Listening to customer concerns -Answering customer questions and provide information about the company’s products and services -Keep records of customer interactions -Taking orders from customers and set ups customer accounts -Resolve customer complaints -Keeping records of customers and obtaining details of customer complaints -Ensuring that customers’ requests are attended to accordingly -Process applications and forms e.g. Ameyo, Zendesk, Angaza App and Escalations forms