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Nelson Nkurlu

Customer Service Executive
Administration and Management
Member Since, May 25, 2023

About Nelson Nkurlu

Academic Level Degree Bachelor
Industry Other Industry
Solar Company

Experience

Sunking Solar Company2022 - Present
Customer Service Exexutive

-Listening to customer concerns -Answering customer questions and provide information about the company’s products and services -Keep records of customer interactions -Taking orders from customers and set ups customer accounts -Resolve customer complaints -Keeping records of customers and obtaining details of customer complaints -Ensuring that customers’ requests are attended to accordingly -Process applications and forms e.g. Ameyo, Zendesk, Angaza App and Escalations forms

Languages

English

Intermediate

Swahili

Proficient

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