Nelson Nkurlu

  • Customer Service Executive
  • Administration and Management
  • Member Since, May 25, 2023

About Nelson Nkurlu

  • Academic Level Degree Bachelor
  • Industry Other Industry
  • Solar Company

Experience

  • Sunking Solar Company2022 - Present

    Customer Service Exexutive

    -Listening to customer concerns -Answering customer questions and provide information about the company’s products and services -Keep records of customer interactions -Taking orders from customers and set ups customer accounts -Resolve customer complaints -Keeping records of customers and obtaining details of customer complaints -Ensuring that customers’ requests are attended to accordingly -Process applications and forms e.g. Ameyo, Zendesk, Angaza App and Escalations forms

Languages

English
Intermediate
Swahili
Proficient