HOUSEKEEPING SUPERVISOR

Contract Full time @Danvast Careers Search in Food and Hospitality

Dar es Salaam, Tanzania View on Map
Apply Before : December 31, 2024
Salary: TSh250,000.00 - TSh300,000.00 / Monthly

Job Detail

Career Level Associate
Experience 2 Years
Gender Any Gender
Qualifications Certificate
Industry Hospitality

Job Description

HOUSEKEEPING:

Staff management:

Hiring, training, and disciplining staff, as well as scheduling shifts and providing feedback

managing and guiding the housekeeping staff to ensure that all rooms and public areas are cleaned and maintained according to organizational standards

Conducting training sessions on cleaning methods, equipment uses, and safety procedures.

Cleaning standards:

Ensuring that all areas are cleaned and maintained to organizational standards, and that safety and hygiene protocols are followed

Inventory:

Managing inventory and ordering supplies, and arranging equipment maintenance and repairs

Preparing reports on departmental activities, staff performance, and resource utilization.

Customer service:

Responding to guest requests and complaints in a professional manner, and listening to customer suggestions

scheduling shifts, training new employees, and ensuring that staff follows safety and hygiene protocols.

Inspecting rooms, hallways, lobbies, and common areas for cleanliness and order.

Quality control:

Regularly inspecting and monitoring the quality of cleaning services

Regular inspections and monitoring the quality of cleaning services are also integral to the role to uphold a high standard of hygiene and tidiness.

Resolving any guest issues or complaints related to cleanliness in a timely and efficient manner.

Budgeting:

Controlling budgets to minimize waste and maximize resources

ADMINISTRATION:

Managing office operations:

Oversee the day-to-day functioning of the office, I

including ensuring office equipment is working and that office supplies are available

Providing administrative support:

Handle correspondence, schedule meetings, and prepare documents

Managing records:

Maintain and organize office records, including filing, archiving, and data entry

Assisting with financial tasks:

Handle bookkeeping, budgeting, and billing cycles

Facilitating communication:

Manage communication channels, including phone calls, emails, and post

Coordinating events:

Arrange meetings, conferences, and events, and oversee catering

Supporting staff:

Supervise administrative staff, provide feedback, and support the recruitment, onboarding, and training of new employees

Ensuring a safe and clean work environment:

Coordinate with building management for office maintenance and repairs

Providing reports:

Provide regular office operations reports to management and identify areas for improvement

Remuneration:

4.1	The employee wage shall be paid in cash/check/bank deposit on the end of the month mutually agreed on the time of appointment. And any deductions in records like NSSF& any other will apply.
4.2	The employee shall be entitled to allowance as mutually agreed and applicable (Accommodation, transport facilitation, or cost of transportation as mutually agreed)
4.3	The employee shall be given off days on religious festival (Eid/Christmas etc.) as mutually agreed. And any misfortunes with approval from the office.

Hours of Work/Leave

The hours agreed mutually should not exceed 8-10 hours a day, with one day off and Saturday as half day with clocking out at 1pm East African Time and over time to be compensated as per mutual agreement.

The employees will be entitled to 8 days of sick leave in a calendar year. All other leaves will be treated as per mutual agreement between the parties.

Salary:
The Monthly Gross Salary will be 250,000–300,000 shillings before any taxes and any contributions deductions.

EDUCATION BACKGROUNG:
1. High school diploma or equivalent

2.Post-secondary education in hospitality or a related field.

3.Relevant experience in housekeeping or janitorial work is crucial, and supervisory experience is often preferred.
4. Inter-mediate level of English
5. Fluent in Swahili (written & Spoken)
6. Intermediate Computer skills ( Typing, Copying, Scanning,Excel)