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Telesales Executive

Job Detail

  • Career Level  Associate
  • Experience  2 Years
  • Gender  Any Gender
  • Qualifications  Degree Bachelor
  • Industry Information Technology

Job Description

Job Brief: Telesales

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

Responsibilities:

• Onboarding potential customers over phone by telling them about the Platform & its services

• Answer questions about the Platform & Services

• Ask questions to understand customer requirements

• Enter and update customer information in the database/CRM

• Take and process orders in an accurate manner

• Handle pressure with the aim to meet targets

• Go the “extra mile” to meet sales quota and facilitate future sales

Requirements and skills:

• Proven experience as telesales representative

• Excellent knowledge of Hindi

• Proven track record of successfully meeting sales quota preferably over the phone

• Good knowledge of relevant computer programs (e.g. excel) and Mobile phones

• Ability to learn about the services and describe/explain them to customer

• Excellent communication and interpersonal skills

• Cool-tempered and able to handle rejection

• Outstanding negotiation skills with the ability to resolve issues and address complaints

• Knowledge in Computer (Basics)

Required skills

Sale Sales Telemarketing Telesales

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